If you choose to send optional diagnostic data, it is collected in addition to required diagnostic data. For example, learning how long it takes a thumbnail version of a PowerPoint slide to render so we can improve the performance of that feature. Optional diagnostic data is data you can choose to provide, this data helps us make product improvements and provides enhanced information to help us diagnose and fix issues. For example, if a software update didn't complete successfully we need to be able to troubleshoot that issue.įor detailed information about required diagnostic data, see Required diagnostic data in Office. On the Mac the Microsoft Automatic Update is one example of a service that has to collect required data in order to keep the installed Microsoft software - such as Office, Edge, Defender, Intune, Skype for Business or Remote Desktop - up-to-date. For example, if an Office application crashes, certain details about the crash, that help us to diagnose and fix the problem, are collected. Required diagnostic data is the minimum amount of data that we need to collect in order to keep the product secure, up to date, and performing as expected. All diagnostic data Microsoft collects during the use of Office applications and services is pseudonymized, as defined in ISO/IEC 19944:2017, section 8.3.3. Note: Diagnostic data may contain 'personal data' as defined by Article 4 of the European GDPR, but it does not contain your name, your email address, or any content from your files. There are two levels of diagnostic data: Required and Optional. To meet this expectation, we collect diagnostic data as you use Office and OneDrive which helps us find and fix problems, identify and mitigate threats, and improve your experience. This data does not include your name or email address, the content of your files, or information about apps unrelated to Office or OneDrive. You expect Office to be secure and work properly. Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Excel for Microsoft 365 for Mac Word for Microsoft 365 for Mac Outlook for Microsoft 365 for Mac PowerPoint for Microsoft 365 for Mac Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 OneDrive for Business Excel 2021 for Mac Word 2021 for Mac Outlook 2021 for Mac PowerPoint 2021 for Mac Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Excel 2019 for Mac Word 2019 for Mac Outlook 2019 for Mac PowerPoint 2019 for Mac Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 OneDrive (work or school) Excel for iPad Word for iPad PowerPoint for iPad OneNote for iOS Excel for iPhone Word for iPhone PowerPoint for iPhone OneDrive (home or personal) OneDrive for Mac OneDrive for Windows Visio Viewer for iPad More.

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